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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernando Thomas

September 5, 2024

5  out of  5
rating by Fernando Thomas
"Great customer service"
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Latanya Mumford

June 18, 2024

5  out of  5
rating by Latanya Mumford
"Called for a quote, and the gentleman on the phone was very pleasant and very knowledgeable. Thank you for outstanding customer service."
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Chakayah Omwaso

March 22, 2024

5  out of  5
rating by Chakayah Omwaso
"I have always received excellent customer service. GOLD STARS FOR THEM!!!"
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Hello Gorgeous

February 12, 2024

1  out of  5
rating by Hello Gorgeous
"I would leave 0 stars. They are very disorganized."
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Robby White

October 10, 2023

5  out of  5
rating by Robby White
"The Agency is top notch and family oriented. They physically came to visit my 96 year old Aunt when she was sick."
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Oh thats Keon

July 8, 2023

5  out of  5
rating by Oh thats Keon
"STOPPED HIS DAY in its tracks AND DID HIS THING !!!! Cant thank him enough!"
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Sharnya Thrasher

June 25, 2023

5  out of  5
rating by Sharnya Thrasher
"Ellis Wester is still the MAN and has an great team. Thanks for your patience for the explanation of my policies. And most of all for getting me a much better policy. I now have both Home and 2 cars insured with him. Thanks Ellis, Sharnya Thrasher"
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Carla Exum

June 21, 2023

5  out of  5
rating by Carla Exum
"I have personally know Ellis Wester for over 30 years. He has provided all my insurance needs since my first car and home purchase. What I love most about Ellis, is he is very personable and cares about your individual need. He gives you the same advise he would give a family member. I would definitely recommend Ellis Wester State Farm agency to anyone in need of not only a good insurance policy, an honest point of view and quote."
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Tyler Carl

June 12, 2023

5  out of  5
rating by Tyler Carl
"Ellis helped me get all the discounts possible to cover both my cars, great experience with him and State Farm"
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DawnCherieWhite

November 10, 2022

1  out of  5
rating by DawnCherieWhite
"This is by far the most disorganized office I've ever dealt with. I transferred my insurance from another state. One lady in the office said she would get the transfer taken care of but never got back to me. Then Ellis talked to me for a while and said he'd take care of it. Two months later the State Farm I was with in previously called to ask when I was going to transfer my insurance. I called the office and was informed the out-of-state State Farm, "Never called Ellis back." The lady apologized and said they'd be better about following up in the future. The icing on the cake was getting a cancellation notice because of my, "credit report." I knew something was wrong because I have an excellent credit report, perfect driving record, and had just paid my insurance in full. A lady from Ellis's office called to say they made a mistake in cancelling my insurance. They claimed the issue was transferring me into mutual insurance instead of standard and begged me to stay with them. I told them I was done and went with another national insurance company with premiums that are 1/3 of this office. Ellis had claimed his rates were so high due to being in the Atlanta area. Dealing with the company was a huge waste of time and a major headache."
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Kesha Harris

September 29, 2022

5  out of  5
rating by Kesha Harris
"Thank You!!"
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clifton davis

September 13, 2022

5  out of  5
rating by clifton davis
"Excellent services i appreciate very much top notch company."
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Marsha Diane Copeland-Lindsey

April 6, 2022

5  out of  5
rating by Marsha Diane Copeland-Lindsey
"I can’t say enough about the quality service that Mr. Ellis Wester and his staff have continually provided. If I were to use only adjectives, I’d have to say: caring, courteous, dependable, efficient, knowledgeable and professional, to say the least. I began with auto insurance, recently added renters, and plan to take advantage of other products. I look forward to many years of continued service and highly recommend the StateFarm of Ellis Wester."
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Francis Hamilton

March 1, 2022

5  out of  5
rating by Francis Hamilton
"Ellis Wester is amazing. He was very helpful and answered all my questions concerning my vehicles. I believe he had my interest at heart and found the best coverage for me at a good price. Ellis Wester truly go the extra mile and putting customers #1. I truly appreciated his work."
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P.J. Davenport

October 13, 2021

5  out of  5
rating by P.J. Davenport
"Mr. Wester and his assistant, Kaleena, are excellent business people! They are both extremely courteous, pleasant, and determined to make each visit or phone conversation a wonderful, results-oriented event!"
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Kari Nalley

September 14, 2021

5  out of  5
rating by Kari Nalley
"I always have great customer service here and I love it"
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alexander ferus

June 4, 2021

5  out of  5
rating by alexander ferus
"He was very helpful 👍🏻"
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Wil E

April 29, 2021

5  out of  5
rating by Wil E
"Ellis Wester and staff at State Farm Insurance are one the best teams at what they do. It feels good to have an insurance company that is dependable and professional while making you feel like family."
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Niecy Dobson

January 13, 2021

5  out of  5
rating by Niecy Dobson
"Mr. Wester and team have always been very efficient and amenable to uncontrollable circumstances. My son and I are quite pleased with the awesome customer service they've provided over the years."
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Peggy Ann Davis

October 12, 2020

5  out of  5
rating by Peggy Ann Davis
"Excellent job...very thorough!! Very professional and will provide the right coverage you need to protect you and your family."
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Dr. Darnetha Chester

October 6, 2020

5  out of  5
rating by Dr. Darnetha Chester
"Ellis Wester is an overall great person and excellent agent! He is one the reasons my husband and I will continue to be a part of the State Farm family. It’s people like Ellis who make the company feel like more than just a good insurance product but a place you can trust with the things you work hard to obtain in life. Mr. Ellis and his team are always right there to show us the care you can only get from people who make you feel like “Family”. Thank you!"
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Jazmin Johns

October 5, 2020

5  out of  5
rating by Jazmin Johns
"I received the GREATEST customer service at this office! I would definitely refer anyone looking for insurance over to Ellis Wester."
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Kaprise Necole

September 9, 2020

5  out of  5
rating by Kaprise Necole
"These guys really know the industry. Thanks for always taking care of us."
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Latisha Mann

August 20, 2020

5  out of  5
rating by Latisha Mann
"We have had Mr. Wester (and staff) to cover our home and cars for over 16 yrs. He and his staff is very professional when providing the best coverage to suite your every needs. There has not been a time that I had a question or needed claim issues resolved - that someone from his office responded immediately and got me what I needed. I truly recommend this agent to provide you with professionalism, courteous, best deals and plainly puts the customers at ease in handling their coverage needs. And he is very personable - he don't need to see you every month to remember you - you can be walking out of Home Depot and he'll speak to you by name. WOW - now that's customer service with a smile. Pick up the phone a call the office; you will not regret it."
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Yolanda Beasley

July 23, 2020

5  out of  5
rating by Yolanda Beasley
"Kaleena is awesome"